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More About This Title A Toolkit of Motivational Skills - Encouraging and Supporting Change in Individuals 2e
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Phil Taylor (Malvern, UK) has 30 years experience in the probation service and has worked as an independent consultant and trainer for the last 8 years.
Together they wrote the original Toolkit of Motivational Skills for the UK Probation Service in 2003.
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Acknowledgements ix
1. What is a Motivational Approach? 2
2. How Effective is the Motivational Approach? 22
3. How to Use the Toolkit to Meet Individual Requirements 30
4. Establishing Rapport and Making Contracts 46
5. Exploring Current Motivation 64
6. The Cycle of Change 72
7. Listening Skills 104
8. Summarising and Reflective Listening 120
9. Asking Open Questions 136
10. Working with Resistance 150
11. Exploring Ambivalence 174
12. Developing the Desire to Change 188
13. Affirmation and Confidence to Change 208
14. Motivational Action Planning 228
15. Supporting Change 244
16. Putting it All Together; Cultivating your Skills 258
References 288
Index of Worksheets 292
Subject Index 294