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- Wiley
More About This Title The Social Media MBA - Your Competitive Edge inSocial Media Strategy Development & Delivery
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Whatever continent, industry, company size, current degree of social media adoption or your job title, the purpose of this book is to inspire you to see how you can raise the bar further to reap new rewards. It will give you the tools to make a difference to your organisation's social media strategy development and delivery going forward.
In addition it will also give you more intellectual support and confidence to discuss social media on a higher level with peers, inspire colleagues or negotiate and create support for increased investments from your leadership team.
In The Social Media MBA editor Christer Holloman has crowd sourced 15 thought leaders from 4 continents to offer an exceptional educational programme written for experienced social media professionals just like you.
In addition, learn through cases studies produced by the social leaders at these brands:
ARM by Kerry McGuire Balanza – Director of Strategic Marketing
Aviva by Jan Gooding – Global Brand Director
Dell by Stuart Handley – Communications Director
Evans Cycles by Will Lockie – Head of Social Media
GlaxoSmithKlein (Ribena) by Verity Clifton – Brand Marketing Manager
Kodak by Madlen Nicolaus – Social Media Manager
Phillips by Hans Notenboom – Global Director B2B Online
Sage by Cath Sheldon – Online PR Specialist
There is more, connect with the co-authors and other readers by joining The Social Media MBA Alumi group, visit http://www.socialmedia-mba.com or search or the group on LinkedIn to stay updated on the latest, ask questions or join the discussions.
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English
Part I Foundation 1
1 Quick Recap 3
2 Bridging the Social Media Gap 15
Part II Strategy Development 27
3 Inspiring and Facilitating Creativity 29
4 The Rise of Branded Content 39
5 Power of Integration 49
6 Intent is the New Demographic 63
7 Targeting the Easily Infl uenced Not the Highly Influential 75
Part III Strategy Delivery 89
8 Your Best Advocates 91
9 The Profit Manifesto 101
10 Social Media Business Engineering 117
11 Power Struggles of the Advocate Age 131
Part IV Case Studies 145
12 ARM 147
13 Aviva 153
14 Dell 157
15 Evans Cycles 163
16 GlaxoSmithKline 167
17 Kodak 173
18 Royal Philips Electronics 179
19 Sage 185
Part V The Future 191
20 The Ethnocentric Bias 193
21 Digital Dragons, Elephants and Tigers 205
22 Design Thinking and Social Media 221
23 God Technology 235
Conclusion 245
Biographies 247
Index 259