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- Wiley
More About This Title Global IT Management - A Practical Approach
English
This book:
· Integrates all major elements of global IT management in one book
· Covers key issues and presents straightforward guidelines for implementation
· Provides context throughout by using examples from leading firms including Philips, Nestlé, Novartis, Toyota and UBS
Global IT Management will be vital reading for CIOs and IT Heads in multinational or global firms, their planning departments, and companies providing consultancy services to them. It will also be a valuable resource for students studying IT management on MBA and Executive MBA courses.
English
English
Table of Exhibits.
Table of Figures.
Table of Tables.
Acknowledgements.
1. Why globalize IT management?
2. Organization.
Introduction.
Core IT services.
Forces shaping IT organizations.
Basic organizational variants.
Two sides to a coin.
A practical approach.
Key players and institutions.
Moving towards action.
3. Architecture.
Introduction.
Options and expectations.
Managing architecture.
Organization.
Funding.
Map current IT architecture.
Adapt architecture to requirements.
Tool support.
Summary.
4. Strategy.
Introduction.
Options and expectations.
Managing strategy.
Organization.
Funding.
Agree strategy.
Align organization.
Implementation.
Review progress.
Tool support.
Summary.
5. Standards.
Introduction.
Options and expectations.
Choice of standards.
Managing standards.
Organization.
Funding.
Defining new standards.
Maintaining standards.
Handling exceptions.
Tool support.
Summary.
6. Control.
Introduction.
Options and expectations.
Managing control.
Organization.
Funding.
Managing IT costs.
Project control.
Implementing balanced scorecards for IT.
Tool support.
Summary.
7. Value of Global IT Management—Tested.
Appendix: Positioning with established best practices.
COBIT®.
ITIL®.
PRINCE2®.
Glossary and acronyms.
References.
Index.
