Title Details

Valeria Belvedere, Assistant Professor of Operations and Supply Chain Management, Catholic University of the Sacred Heart, Milan, Italy. Valeria teaches Supply Chain Management as well as Professor at Bocconi University, Milan, where she teaches Operations Management Lab and Sustainable Operations Management, and is also Professor of Operations & Supply Chain Management at the Operations and Technology Management Unit of SDA Bocconi School of Management.

Alberto Grando,Vice Rector for Development of Bocconi University, Milan, Italy and Professor of Production & Supply Chain Management at the Operations and Technology Management Unit of SDA Bocconi School of Management. Alberto is also full Professor of Production and Operations Management at the Department of Management and Technology of Bocconi University of Milan, Italy, where he teaches Operations Management Lab, Sustainable Operations Management, and Innovation & Technology Management.

PREFACE x

ACKNOWLEDGEMENTS xiii

1 Sustainability and Future Trends 1

1.1 Introduction 1

1.2 Sustainability Before Sustainable Operations and Supply Chain Management 2

1.3 The Impact of Climate Change 7

1.4 Mega?-Trends and Sustainability 9

1.4.1 Demographic Evolution 10

1.4.2 Urbanisation 11

1.4.3 Emerging New Consumers 12

1.4.4 Smart Technologies and the Digital Factory 15

1.5 Mega?-Trends, Sustainability and Supply Chain Management 17

1.6 Sustainable Development and Corporate Social Responsibility 19

1.7 The Development of Sustainable Objectives from the Triple Bottom Line Perspective 22

1.8 Sustainability: The Reasons Why 23

2 Sustainable Operations and Supply Chain Management as Competitive Factors 28

2.1 Introduction 28

2.2 Operations, Logistics and Supply Chain Management in Manufacturing and Service Industries 31

2.3 Operations, Supply Chain Management and Competitive Advantage 37

2.3.1 Strategic Alignment 37

2.3.2 Operations, Supply Chain Management and Decision Making 39

2.3.3 Operations and Supply Chain Performance Management and Control 40

2.4 Performance and Trade?-Off Management 43

2.5 Sustainable Operations and Supply Chain Management: A Reference Framework 44

3 Sustainability and New Product Design 52

3.1 Introduction 52

3.2 The Environmental Orientation Path 54

3.3 Life Cycle and Cradle?-to?-Cradle Approaches 58

3.4 Eco?-Efficiency and Eco?-Effectiveness 61

3.5 The Design for Approaches 64

3.5.1 Design for Environment 66

3.5.2 DFE Principles 70

4 Sustainability and Procurement 81

4.1 Introduction 81

4.2 The Role of Procurement in Delivering Sustainable Solutions 83

4.3 Implementing a Sustainable Procurement Strategy 85

4.3.1 Indentifying Needs and Defining Specifications 87

4.3.2 Vendor Pre?-Selection 88

4.3.3 Tender Evaluation and Vendor Selection 90

4.3.4 Vendor Control and Contract Management 92

4.4 Ethics in Procurement 94

5 Sustainability and Production 98

5.1 Introduction 98

5.2 The Design of the Production System 100

5.3 Leveraging Lean Management for a Sustainable Production 102

5.3.1 Overview of Environmental and Social “Wastes” 105

5.3.2 The Lean Principles and Toolkit 109

5.4 Leveraging Six?-Sigma for a Sustainable Production 126

5.4.1 Six Sigma and Statistical Process Control 130

5.5 Servitisation and Leasing 135

6 Sustainability and Logistics, Physical Distribution and Packaging 136

6.1 Introduction 136

6.2 Social and Environmental Aspects in Logistics and Physical Distribution 138

6.3 Physical Distribution and Sustainability: A Reference Framework 140

6.3.1 Carbon Footprint Auditing 145

6.3.2 Eliminating Transportation Waste 149

6.4 Warehouse Management and Sustainability 155

6.5 Sustainable Packaging 159

7 Reverse Logistics Management and Closed-Loop Supply Chain 162

7.1 Introduction 162

7.2 Reverse Flows and Sustainability 164

7.3 Reverse Logistics and Closed?-Loop Supply Chain: Not only a Semantic Difference 166

7.4 Closed?-Loop Supply Chain Management: Integrating Forward and Backward Flows 168

7.5 Sustainable Supply Chains: Why, Who, What and How? 169

7.5.1 Why? Drivers and Reasons in Sustainable Supply Chains 170

7.5.2 Who? Main Players in Sustainable Supply Chains 171

7.5.3 What? Products, Materials and Packaging in Sustainable Supply Chains 173

7.5.4 How? Recovery Options in Sustainable Supply Chains 175

7.6 Value Creation Through Recovery Options 178

8 Measuring Sustainability 186

8.1 Introduction 186

8.2 Measuring Sustainability in Manufacturing Companies 188

8.3 Sustainable Development Measurement 189

8.3.1 The Measurement of GDP: Limits 189

8.3.2 Human Development Index 191

8.4 Sustainability Measurement in Companies 194

8.4.1 Relevant Profiles 194

8.4.2 Reference Models 197

REFERENCES 204

INDEX 224