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The Rise of the Project Workforce: Managing People and Projects in a Flat World
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  • Wiley

More About This Title The Rise of the Project Workforce: Managing People and Projects in a Flat World

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The Rise of the Project Workforce

"Melik brings a difficult subject into focus by adding a detailed and feasible approach to managing complex projects in the digital age. Not only is The Rise of the Project Workforce a strong entry-level primer, but an extremely valuable reference guide for any seasoned project or program manager."
—Jonathan W. Rider, Vice President and CIO, Gilbane Inc.

"Project professionals remain challenged with business solutions that force-fit production and manufacturing discipline and tools to meet the needs of knowledge-based information workers. This book provides a comprehensive reference for enterprises that are making the shift to a service-based and project-based world."
—Ray Wang, Analyst, Forrester Research

"This is a must-read for anyone looking for a framework to manage complex projects where speed, quality, and managing diverse competencies are critical success components of the project."
—Rich LaBarbera, President and CEO, Kintera Inc. and former president, Niku Corporation

"The strength of The Rise of the Project Workforce is in the breadth of the topics covered-in both the realm of project management as well as human capital management. Lots of books do one well, but Melik manages to successfully educate readers on the importance of balancing and linking both areas."
—John Colbert, CEO, Guidance Software Inc.

"This book is a well-organized, college-level course for professionals preparing for the changes and challenges of the twenty-first century. It touches on current and future issues associated with risk mitigation and regulatory compliance that affect every company competing in the global marketplace today."
—David Hofferberth, Analyst, SPI Research

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Rudolf Melik has been a successful entrepreneur, professional speaker, and author with more than twelve years of field-proven experience in project and workforce management, regulatory compliance, and business process automation. A former software engineer, he cofounded Tenrox in 1995, where he has served as the CEO since the company's inception. He helped build Tenrox into a respected international software company with clients in more than fifty countries. He is also the author of industry white papers and a book on professional services automation. He lives with his wife and two children in La Crescenta, California. He holds a bachelor's degree in electrical engineering from McGill University.
  • English

English

Foreword vii

Preface xiii

Acknowledgments xv

PART I Working in a Flat World

1 The Rise of the Project Workforce 3

2 Managing the Project/Service Delivery Life Cycle 17

3 Project Governance 27

4 Why Project Managers Need to Know about Sarbanes-Oxley 47

5 Complying with Labor Laws and Accounting Regulations 57

PART II Project Workforce Management

6 Organization and Work Breakdown Structures 75

7 The Workflow Foundation 83

8 Initiating Projects 103

9 Workforce Planning 111

10 Project Planning 123

11 Enterprise Timesheet Management 139

12 Travel and Entertainment and Expense Management 155

13 Budgeting and Cost Accounting 165ents

14 Billing, Chargeback, and Invoicing 173

15 Work in Progress and Forecasting 189

16 Risk, Scope, and Issue Tracking 197

17 Purchasing Workflows 211

18 Project Prioritization and Selection 221

19 Reporting and Dashboards 237

PART III Implementation

20 Integration 255

21 Deployment Roadmap 269

22 Implementation and Operations 275

23 User Adoption 289

24 On-Demand or On-Premise 295

25 Building the Business Case 303

26 Conclusion 335

Index 339

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