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More About This Title About Face 3.0: The Essentials of Interaction Design
English
As Director of Design R&D at Cooper, Robert Reimann led dozens of design projects and helped develop many of the methods described in About Face 3. Currently, he is Manager of User Experience at Bose Corporation and President of IxDA, the Interaction Design Association.
David Cronin is Director of Interaction Design at Cooper, where he's led the design of products for such diverse users as surgeons, museum visitors, online shoppers, automobile drivers, financial analysts, and the elderly.
English
About the Authors vi
Foreword: The Postindustrial World xxi
Acknowledgments xxv
Introduction to the Third Edition xxvii
Part I Understanding Goal-Directed Design 1
Chapter 1 Goal-Directed Design 3
Chapter 2 Implementation Models and Mental Models 27
Chapter 3 Beginners, Experts, and Intermediates 41
Chapter 4 Understanding Users: Qualitative Research 49
Chapter 5 Modeling Users: Personas and Goals 75
Chapter 6 The Foundations of Design: Scenarios and Requirements 109
Chapter 7 From Requirements to Design: The Framework and Refinement 125
Part II Designing Behavior and Form 147
Chapter 8 Synthesizing Good Design: Principles and Patterns 149
Chapter 9 Platform and Posture 161
Chapter 10 Orchestration and Flow 201
Chapter 11 Eliminating Excise 223
Chapter 12 Designing Good Behavior 249
Chapter 13 Metaphors, Idioms, and Affordances 269
Chapter 14 Visual Interface Design 287
Part III Designing Interaction Details 321
Chapter 15 Searching and Finding: Improving Data Retrieval 323
Chapter 16 Understanding Undo 335
Chapter 17 Rethinking Files and Save 349
Chapter 18 Improving Data Entry 367
Chapter 19 Pointing, Selecting, and Direct Manipulation 375
Chapter 20 Window Behaviors 423
Chapter 21 Controls 439
Chapter 22 Menus 473
Chapter 23 Toolbars 493
Chapter 24 Dialogs 505
Chapter 25 Errors, Alerts, and Confirmation 529
Chapter 26 Designing for Different Needs 551
Afterword: On Collaboration 565
Appendix A Design Principles 569
Appendix B Bibliography 575
Index 581
