Business Process Outsourcing: Process, Strategies, and Contracts
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  • Wiley

More About This Title Business Process Outsourcing: Process, Strategies, and Contracts

English

Many corporations are restructuring their business processes in order to become more competitive and cost effective. Once the decision has been made to outsource, a corporation must structure the deal. This book shows you how to request proposals and negotiate and close the agreement-creating the best outsourcing strategy for your business.

English

Overview.

Planning Stage.

Selecting the Vendor.

Negotiations: Strategy and Process.

Business Process Outsourcing Contract.

Measuring Performance.

Human Resources.

Projects.

International Considerations.

The Exhibits and Ancillary Agreements.

Postnegotiation Activities.

Renegotiation and Termination.

Appendices.

Index.
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