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- Wiley
More About This Title The Executive's Guide to Information Technology
English
JON PIOT is a cofounder of Impact Innovations Group and has served in multiple capacities including Chief Operating Officer and IT Optimization practice leader. Formerly, he consulted to many Fortune 500 companies on IT strategy and systems development while at Booz Allen Hamilton and, prior to that, at Andersen Consulting. He holds a master’s degree from Harvard Business School and a bachelor of science in computer science from Southern Methodist University. He lives with his wife and three children in Dallas, Texas.
English
1. The IT Dilemma.
2. Sources and Causes of IT Ineffectiveness.
3. Information Technology Costs.
PART II: Managing the IT Department.
4. The IT Organization.
5. The IT Director.
6. IT Direction and Standard Setting.
7. IT Operations.
8. Application Management.
9. IT Human Resource Practices.
10. Vendor Selection.
11. Vendor Management.
PART III: Senior Executive IT Management.
12. Working with the Business.
13. IT Budgeting and Cost Management.
14. Effective Decision Making and Risk Management.
15. IT Demand Management and Project Prioritization.
16. IT Performance Measurement.
17. IT Steering Committee.
APPENDIX.
IT Toolkit.
Index.
