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Evaluating Diversity Training: 17 Ready to Use Tools Loose-Leaf Package
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  • Wiley

More About This Title Evaluating Diversity Training: 17 Ready to Use Tools Loose-Leaf Package

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Determine the effectiveness of your diversity training! Evaluating Diversity Training gives you evidence to confirm the positive effects of diversity training and identify areas for improvement.

You'll learn when and how to use each. Each description is followed by samples of tools that provide the specific measures. Each of these evaluation tools can be modified to include course objectives and tasks specific to your program. For quick reference, a summary sheet for each measurement technique is included.

These tools will help you measure:

Participant reactions toward the training, effectiveness of the instructor, and quality of materials (Level 1)The amount of knowledge and skills participants have acquired (Level 2)Transfer of training from the classroom to the job (Level 3)Organizational benefits (Level 4)

Plus, you get tools that help you define:

Quality of external training programs, products, and techniquesInstructor performanceSuccess of experiential learning techniques

Use these practical, adaptable tools with all of your diversity training programs. Determine your diversity-training success. Order today!

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JOHN M. KELLER, Ph.D., is a professor of instructional systems and educational psychology at Florida State University in Tallahassee, Florida. He has served as a consultant to numerous organizations including the Federal Aviation Administration, Citibank, IBM, and the Samsung Corporation. Dr. Keller has published extensively in the fields of training evaluation and motivational and instructional design. He serves as a consulting editor for several journals in his field and is a member of the Association for Educational Communications and Technology and the National Society for Performance and Instruction. ANDREA YOUNG is currently pursuing her doctorate in instructional systems from Florida State University. Since receiving her masters degree in instructional systems in 1990, she has consulted internally and externally for both government organizations and private industry. In this role, she has served as instructional designer and training evaluator. As an instructional designer, she has designed and developed training interventions involving self-managed teams, change agents, and management development in general. As an evaluator, she has planned and conducted evaluation for soft-skills training. MARY RILEY, Ed.D., did her professional preparation in instructional design, development, and evaluation at Syracuse University. She is currrently director of instructional design for the Charles Drew Biomedical Institute of the American Red Cross in Washington, DC. Her areas of professional contribution include management of educational innovations, project management, cost model development, instructional design and development, use of interactive technologies in the delivery of training programs, training evaluation, and organizational development. Her most recent research pertains to the implementation of gAnder equality innovations in educational settings.
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List of Evaluation Tools.

Foreword.

Introduction: Preparing to Evaluate.

Participant Reactions: How to Participants React to Your Training?

Learning Outcomes: Do Participants Use What They Learned?

Transfer of Training: Do Your Participants Use What They Learned?

Organizational Results: Does Your Organization Benefit from this Training?

Vendor Quality: How Effectively Do VAndors Perform?

Facilitator Effectiveness: How Well Do Instructors Perform?

Experiential Learning: Are Experiential Techniques Used Effectively?

Appendix: Job Aids for Levels 1 Through 4 Evaluation.

Bibliography: A Selected List of References.

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