Title Details

Roy V. H. Pollock serves as chief learning officer for Fort Hill. He has extensive experience in both line management and strategy development.

Andrew McK. Jefferson is president and chief operating officer for Fort Hill. He is an accomplished executive in both operational and legal roles.

Richard D. Flanagan is a licensed psychologist whose career has focused on developing ways to help people change behaviors and improve their lives and relationships.

Introduction: The Six Disciplines.

D1. Define Outcomes in Business Terms.

D2. Design the Complete Experience.

D3. Deliver for Application.

D4. Drive Follow-Through.

D5. Deploy Active Support.

D6. Document Results.

Coda.

The Last Word (Marshall Goldsmith).

References.

Index.

About the Authors.

"­­­­­­­­­­The Six Disciplines describes and illustrates six principles practiced by companies that earn the highest returns by efficiently converting learning into business results. A truly valuable book!"
—Ken Blanchard, coauthor, The One Minute Manager® and The Secret

"The Holy Grail for every corporate learning department today—and for the CEOs who critically depend on them—is sustained learning that drives performance.  In this thorough and timely book, the authors show step-by-step how genuine learning can, at last, be found."
—John Alexander, president, Center for Creative Leadership

"This book is a must-read for anyone who is serious about delivering learning experiences that lead to performance and business results. Filled with case studies, tools, and job aids, this book could not be more practical!"
—Dana Gaines Robinson, founder and president, Partners in Change, Inc., and coauthor, Performance Consulting and Strategic Business Partner

"Billions have been spent on classroom programs and next to nothing on supporting participants in applying what they learn on the job. Apply The Six Disciplines and you’ll achieve the intended business results of your learning and development investments."
—James F. Bolt, chairman, Executive Development Associates, Inc.

"Here’s a business book that should be read at every organizational level.  Senior leaders, line managers, instructional designers, HR professionals, and learners themselves will all find guidance on maximizing their investment of time and resources in any learning initiative."
—Beverly Kaye, CEO and founder, Career System International, coauthor, Love ‘Em or Lose ‘Em, and author, Up is Not the Only Way

"The Six Disciplines of Breakthrough Learning is the clearest roadmap I have ever seen for getting from well-conceived and executed learning activities to measurable business results. This book is a breakthrough!  It will be required reading for my entire staff of learning professionals."
—Edwin H. Boswell, Ph.D., president and chief executive officer, The Forum Corporation

"Integrating work and development is critical in today’s competitive environment. This book is a breakthrough by pathfinders in ensuring application and results from any learning experience."
—Teresa Roche, vice president Global Learning and Leadership Development, Agilent Technologies

"Finally, a definitive resource on the disciplines required to build learning and development that increases business capability and capacity. This is an essential guide for anyone who believes workforce development is about producing workplace results."
—Susan Burnett, senior vice President and chief talent officer, Gap Inc.

"Finally a book that effectively links training and development to business results and shows us how to make strategy happen. A classic in the making."
—Al Vicere, executive education professor of strategic leadership, Smeal College of Business, Penn State University; President, Vicere Associates, Inc.

"Six Disciplines is a timely book written by experienced authors to help learning and development professionals deliver results. With proven methods, presented in a logical style, this book is a must read for anyone interested in improving the impact of training and development."
—Jack J. Phillips, chairman, ROI Institute, author of thirty books

"All the training in the world does not mean a thing, unless there is true transfer! The Six Disciplines is a jewel, loaded with practical perspectives on creating true ROI from learning investments."
—Elliott Masie, CEO, The MASIE Center's Learning CONSORTIUM

"The pundits all talk about breakthrough learning. But until now, no one has provided clear, concise coaching about how to attain it. This vital and must-read book should affect the way every thinking person looks at learning."
—Richard J. Leider, founder, The Inventure Group, author, The Power of Purpose and Claiming Your Place At The Fire

"Nothing matters without results. The Six Disciplines offers a straightforward but profound methodology for achieving extraordinary results, time after time."
—Leo Burke, associate dean and director of executive education, Mendoza College of Business, University of Notre Dame

"The Six Disciplines of Breakthrough Learning shows the complete process needed to achieve the holy grail of business education, documentable results. In it you will learn why excellent education is not enough, in fact you will fail to produce the results you need unless you address the critical steps both before land after the ‘education’ itself."
—Gifford Pinchot III, president, Bainbridge Graduate Institute, author,   Intrapreneuring