The Performance Imperative: Strategies for Enhancing Workforce Effectiveness
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- Wiley
More About This Title The Performance Imperative: Strategies for Enhancing Workforce Effectiveness
English
HOWARD RISHER is a principal in the compensation services department of Godwins Inc. CHARLES H. FAY is associate professor of Industrial Relations and Human Resources at the Institute of Management and Labor Relations, Rutgers University.
English
1. Raising the Bar: Strategies for Achieving High Performance(Howard Risher, Charles Fay)
Part One: Understanding the Emerging World of Work
2. The Changing Nature of Work(Charles Fay)
3. Organizational Effectiveness: The New Realities and Challenges(Edward E. Lawler III)
4. Supporting the Transition: A Redefined Role for Human Resources(Jennifer Jarratt, Joseph F. Coates)
Part Two: Organizing for High Performance
5. Moving Toward the Virtual Workplace(N. Fredric Crandall, Mark J. Wallace, Jr.)
6. Reengineering: Improving Productivity Through Business Process Redesign(Alfred J. Walker)
7. Integrating People and Technology: Socio-Technical Perspectives on the Structure of Work(Stuart S. Winby)
Part Three: Providing Effective Leadership
8. Creating a High-Performance Climate: A CEO's Perspective(Irvine O. Hockaday, Jr.)
9. Championing the Successful Quality Effort(Richard C. Whitley)
10. Quality Management in the Real World(Phillip B. Crosby)
Part Four: Developing High-Performance Management Systems
11. Linking Business Strategy, Unit Goals, and Performance Management Systems(Craig Eric Schneier)
12. Designing Work Teams to Fit the Organization(Susan Albers Mohrman)
13. Using Measurement to Reinforce Strategy(Carl G. Thor)
Part Five: Linking the Reward System to High Performance
14. Base Pay: Rethinking the Basic Framework(Howard Risher)
15. Developmental Pay: Aligning Employee Capabilities with Business Needs(Richard W. Beatty, Boris Dimitroff, Dennis O'Neill)
16. Group Incentives: Improving Performance Through Shared Goals and Rewards(John G. Belcher)
17. Rewarding Special Performance: Low-Cost, High-Impact Awards(Jerry McAdams)
Part Six: Moving Beyond Confrontational Labor/Management Relations
18. Legal Aspects of Employee Participation(James R. Redeker, Daniel P. O'Meara)
19. Making Everyone a Stakeholder: Strategies for Addressing Conflicting Needs(Lynn R. Williams)
Part Seven: Next Steps
20. Managing Employees as a Source of Competitive Advantage(Howard Risher, Charles Fay)
Part One: Understanding the Emerging World of Work
2. The Changing Nature of Work(Charles Fay)
3. Organizational Effectiveness: The New Realities and Challenges(Edward E. Lawler III)
4. Supporting the Transition: A Redefined Role for Human Resources(Jennifer Jarratt, Joseph F. Coates)
Part Two: Organizing for High Performance
5. Moving Toward the Virtual Workplace(N. Fredric Crandall, Mark J. Wallace, Jr.)
6. Reengineering: Improving Productivity Through Business Process Redesign(Alfred J. Walker)
7. Integrating People and Technology: Socio-Technical Perspectives on the Structure of Work(Stuart S. Winby)
Part Three: Providing Effective Leadership
8. Creating a High-Performance Climate: A CEO's Perspective(Irvine O. Hockaday, Jr.)
9. Championing the Successful Quality Effort(Richard C. Whitley)
10. Quality Management in the Real World(Phillip B. Crosby)
Part Four: Developing High-Performance Management Systems
11. Linking Business Strategy, Unit Goals, and Performance Management Systems(Craig Eric Schneier)
12. Designing Work Teams to Fit the Organization(Susan Albers Mohrman)
13. Using Measurement to Reinforce Strategy(Carl G. Thor)
Part Five: Linking the Reward System to High Performance
14. Base Pay: Rethinking the Basic Framework(Howard Risher)
15. Developmental Pay: Aligning Employee Capabilities with Business Needs(Richard W. Beatty, Boris Dimitroff, Dennis O'Neill)
16. Group Incentives: Improving Performance Through Shared Goals and Rewards(John G. Belcher)
17. Rewarding Special Performance: Low-Cost, High-Impact Awards(Jerry McAdams)
Part Six: Moving Beyond Confrontational Labor/Management Relations
18. Legal Aspects of Employee Participation(James R. Redeker, Daniel P. O'Meara)
19. Making Everyone a Stakeholder: Strategies for Addressing Conflicting Needs(Lynn R. Williams)
Part Seven: Next Steps
20. Managing Employees as a Source of Competitive Advantage(Howard Risher, Charles Fay)
