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More About This Title The New Advisor Guidebook: Mastering the Art of Academic Advising, 2E
English
This is an exciting time to be an academic advisor—a time in which global recognition of the importance of advising is growing, research affirms the critical role advising plays in student success, and institutions of higher education increasingly view advising as integral to their missions and essential for improving the quality of students' educational experiences. It is essential that advisors provide knowledgeable, realistic counsel to the students in their charge. The New Advisor Guidebook helps advisors meet this challenge.
The first and final chapters of the book identify the knowledge and skills advisors must master. These chapters present frameworks for setting and benchmarking self-development goals and for creating self-development plans. Each of the chapters in between focuses on foundational content: the basic terms, concepts, information, and skills advisors must learn in their first year and upon which they will build over the lengths of their careers. These chapters include strategies, questions, guidelines, examples, and case studies that give advisors the tools to apply this content in their work with students, from demonstrations of how student development theories might play out in advising sessions to questions advisors can ask to become aware of their biases and avoid making assumptions about students to a checklist for improving listening, interviewing, and referral skills. The book covers various ways in which advising is delivered: one-to-one, in groups, and online.
The New Advisor Guidebook serves as an introduction to what advisors must know to do their jobs effectively. It pairs with Academic Advising Approaches: Strategies That Teach Students to Make the Most of College, also from NACADA, which presents the delivery strategies successful advisors can use to help students make the most of their college experience.
English
THE EDITORS
Pat Folsom is former assistant provost and director of the Academic Advising Center at the University of Iowa.
Franklin Yoder is associate director of the University of Iowa Academic Advising Center.
Jennifer E. Joslin is NACADA's associate director for content development and former president.
English
Preface xi
Acknowledgments xxi
The Editors xxv
The Authors xxix
PART ONE Mastering the Art of Advising
1 Mastering the Art of Advising: Getting Started 3
New Advisor Development Chart: Building the Foundation 19
Pat Folsom
PART TWO Foundations: The Conceptual Component
2 Academic Advising Within the Academy: History, Mission, and Role 39
Patrick Cate and Marsha A. Miller
Applications and Insights: Characteristic Responsibilities of Academic Advisors 53
3 Ethical Issues in Advising 55
Joanne K. Damminger
4 Theory Matters 67
Kathleen (Kim) Roufs
Voices From the Field—Career Advising: A New Paradigm 83
Jennifer Santoro and Misti Dawnn Steward
Voices From the Field: Creating a Personal Philosophy of Academic Advising 91
David Freitag
Glossary of Conceptual Terms 95
Patrick Cate and Marsha A. Miller
PART THREE Foundations: The Informational Component
5 The New Professional Advisor: Building a Solid Informational Advising Component 107
Jody Johnson
Applications and Insights—Organizing the Chaos: Office and Computer 121
Pat Folsom, Jennifer E. Joslin, and Franklin Yoder
Applications and Insights—Advisor Checklist of Questions: Institutional Information to Learn in Year 1 123
Stephen O. Wallace and Beverly A. Wallace
6 The Faculty Advisor: Institutional and External Information and Knowledge 125
Stephen O. Wallace and Beverly A. Wallace
Applications and Insights—Advisor Checklist of Questions: Teaching Students to Navigate the Institutional System 140
Stephen O. Wallace and Beverly A. Wallace
7 Career Advising: The Intersection of Internal and External Information 143
Dorothy Burton Nelson
Applications and Insights: Occupational Exploration Worksheet 156
Dorothy Burton Nelson
8 Legal Issues in Academic Advising 159
Matthew M. Rust
Applications and Insights: Audit of Legal Issues in Advising Practice 174
Matthew M. Rust
9 Informational Component: Learning About Advisees—Putting Together the Puzzle 177
Susan Kolls
Applications and Insights—Advisor Checklist of Questions: Student Information to Learn in Year 1 183
Stephen O. Wallace and Beverly A. Wallace
Applications and Insights: Learning From Students 184
10 Developing Self-knowledge as a First Step Toward Cultural Competence 185
Karen L. Archambault
Applications and Insights—Advisor Checklist of Questions: Teaching Students to Use Resources 202
Stephen O. Wallace and Beverly A. Wallace
Voices From the Field: Advising International Students 203
Yung-Hwa Anna Chow
PART FOUR Foundations: The Relational Component
11 Effective Communications Skills 213
Peggy Jordan
Applications and Insights: Advisor Checklist for Listening, Interviewing, and Referral Skills 226
Peggy Jordan
Applications and Insights: Good Questions to Ask Advisees 229
12 Academic Advising Approaches from Theory to Practice 231
Jayne K. Drake
Applications and Insights: Advising Techniques 247
Applications and Insights: Characteristics of Effective Advisors 248
PART FIVE Delivering Advising
13 One-to-One Advising 251
Charlie L. Nutt
Applications and Insights: Conducting Individual Conferences 262
Pat Folsom
Applications and Insights: Creating a Welcoming Advising Atmosphere 265
Applications and Insights: Making the Most of Limited Time With Students 266
Pat Folsom, Jennefer E. Joslin, and Franklin Yoder
Voices From the Field: Teaching the Decision-Making Process 267
Marsha A. Miller
Applications and Insights—Checklist of Questions: Teaching Students to Make Academic Decisions 271
Stephen O. Wallace and Beverly A. Wallace
14 Group Advising 273
Donald Woolston and Rebecca Ryan
Applications and Insights—The Group Advising Session: A Step-By-Step Guide 280
Donald Woolston and Rebecca Ryan
15 Group Advising: An Update 281
Rebecca Ryan
16 Advising Online 289
Jeanette Pellegrin
Applications and Insights—Advising Online: Advice From Advisors 297
Compiled by Jeanette Pellegrin
PART SIX Advisor Development for Foundational Mastery
17 Advisor Growth and Development: Building a Foundation for Mastery 301
Franklin Yoder and Jennifer E. Joslin
Voices From the Field: Sample Calendar for a Year-Long Self-development Program 317
Franklin Yoder
Voices From the Field—The Case Study: A Powerful Tool in Self-development Plans 323
Pat Folsom
Applications and Insights: Strategies for Handling Stress 325
APPENDIXES
A Higginson’s Informational Framework 327
B Case Study Toolbox 329
B1 Case Study Review Questions 331
B2 Using Case Studies With a Sample Exercise 333
B3 Sample Case Studies 337
Index 345
